Dreyer Linen Terms & Conditions

BASIC TERMS OF ALBATROSS PROMOTIONS CC t/a DREYER LINEN

TERMS OF PAYMENT

  • Full payment is required before the order will be placed into production.
  • Please note no orders will be dispatched should there be an outstanding balance.
  • Payments via Electronic Transfer – please e-mail proof of payment using your name and invoice number as the reference on your payment. EFT payments will be verified the next day as reflected in our bank account.
  • Delivery is charged at a nominal fee.
  • Multiple Deliveries have been requested then you will be invoiced for each delivery.
  • We may give a credit or exchange if returned within 10 business days only on manufacturing defects only.

PAYMENTS

  • Electronic funds transfer (EFT) is the electronic exchange, transfer of money from one account to another, through computer – based systems. (Computer via Internet Banking)

OWNERSHIP

Ownership of the goods delivered or collected shall only pass on to the purchaser once the purchase price has been paid in full.

DELIVERY

Where delivery is required, the company will make its best effort to meet the purchaser’s lead time requirements, but the company does not give any guarantees in this regard.

REFUND AND RETURN POLICY

We do follow the guidelines of the new consumer protection act which allows for 7 days return policy. However, returns will be accepted on condition that the goods have not been used and or washed and the return is executed within 7 days of delivery of the goods.

It is ultimately the sole responsibility of the purchaser to determine that the goods purchased are suitable for the purposes of intended use. All returns must be arranged with Dreyer Linen.

However, in order for us to take back stock under these circumstances, you would have had to:

  • contact us within 7 days of receiving the goods on orders@dreyerlinen.co.za
  • not used the product
  • not washed the product
  • not damaged or dirtied the product
  • pay for the cost of cartage back to our warehouse
  • defected or faulty products may be returned within 10 days and a full refund or if chosen by the customer, a swop, will be given once we have received and confirmed the fault by management.

COLOURS

We have made every effort to display as accurately as possible the colours of our products that appear on our website. We cannot guarantee that images viewed on our website are an exact colour match and are a representation of design only. Please view these images as a guideline only. The actual colours you see will depend on your computer monitor, and we cannot guarantee that your monitor’s display of any colour will be accurate.

Terms of Trade Albatross Promotions cc t/a Dreyer Linen

TERMS AND CONDITIONS

Website Terms and Conditions of Use Relating to www.dreyerlinen.co.za

These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the Albatross Promotions cc t/a Dreyer Linen (“Provider”) website located at the domain name www.dreyerlinen.co.za (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.

Electronic Communications

By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that all and any agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

The Provider will supply all goods to the delivery company in good order. The Provider will not be held liable for the condition of goods arriving at the User’s chosen delivery address.

Copyright and Intellectual Property Rights

Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third-party owners of such content, and includes but is not limited to Literary Works, Artistic and Design Works, Sound Recordings, Photographs, Cinematograph Films, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third-party owner of such rights (“the Owners”) and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent, or other Intellectual Property Rights in or to the Content.

Limitation of liability

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy, or completeness of the Content. Neither Provider nor any holding company, affiliate, or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential, or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.

Privacy:  casual surfing

The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. Provider uses this information to determine use of the Website, and to improve Content thereon. Provider assumes no obligation to protect this information, and may copy, distribute, or otherwise use such information without limitation.

Choice of Law

This Website is controlled, operated, and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User about the use of the Content and this Website.

POPIA

You are probably aware that POPIA is the talk of the town and, for now at least, even overshadowing a certain virus. It is little wonder, as the implementation of this Act is sure to have a similar effect on the lives of South African's everywhere - albeit in a more positive manner.

As far as we are concerned, we're ecstatic, as we at Albatross Promotions cc t/a Dreyer Linen have always respected your right to the utmost levels of Data privacy. For our part, we are willing to do everything in our power to ensure that your information is protected and in total adherence to all policy requirements.

But what does POPIA have to do with Albatross Promotions cc t/a Dreyer Linen?

Well, we have seen a marked spike in cyber-crimes globally, from attempted hacking to successful Data breaches which leave many innocent parties compromised. We believe that if you are trusting us with your valuable, confidential information, the onus is on us to guard it with our life. As such, we commit to fulfilling all policies, structures, and processes so that you never have to worry about your information again. You can enjoy peace of mind and expect better security, Data privacy and overall protection, as well as complete confidentiality as far as said info is concerned.

Our team of experts consist of some of the greatest minds in the country who have mastered the art of Cyber Security. Based on this, we believe that you are in the safest hands around.

We are getting in touch not just to tell you what we think, but also where we stand in relation to the new regulations:

  • Dreyer customers are required under POPIA to have an agreement in place with Dreyer where Dreyer acts as a Service Provider.
  • Dreyer, however, operates in a regulated environment under a multiplicity of laws which must be considered.
  • Dreyer has therefore drafted a Data Processor Addendum that addresses both Dreyer and its customer's rights and obligations under all the applicable laws, which can be viewed at www.dreyerlinen.co.za

In a nutshell, we are here to tell you that with the new Act comes total compliance on our side. We welcome any opportunity to give our customers the protection they deserve and hope that with these new regulations mean goodbye to sleepless nights and hello to a safer, more secure tomorrow.

Should you have any queries, or wish to sign the addendum before returning it to us, you can do so at popiacompliance@dreyerlinen.co.za

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